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Q Do you offer international shipping?
A We could provide EXW/FOB/CIF/DDU/DDP trade terms as you requestUsualy for smallorder ike small ift shop client, we wil provide DDp. it's easy for them to receive goods and no need to wory about the shippingissues.
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Q Can l get a discount for bulk orders?
A Yes we will make a discount for bulk orders.
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Q What's the lead time for custom designs?
A Around 7 days we will make several versions for the design on the mug and also for the packaging box based on customer's idea.
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Q Is there any certifcate for your ceramic items?
A Yes, we have FDA, LFGB, DGCCRF food standard certifcate for our products.
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Q Are your products safe for microwave and dishwasher use?
A Yes, all of our products can be used in the microwave and dishwasher.
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Q Can you do custom design/decal on products?
A Sure, we can do custom design as per your requirements. (We also could make custom requested shape for all the ceramic items)
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Q Can l get samples?
A Sure, please send us your detailed contact.
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Q Can you send me catalogues?
A Sure, please share with us your email address.
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